CONFLICT RESOLUTION
Questions or Concerns – if you have any questions on concerns please be advised who to contact:
If it is an issue with your private lesson coach, please contact your coach and handle it with that person directly.
If it is an issue involving the Vail Recreation District, please see Jared Biniecki, General Manager of Dobson Ice Arena.
If it is an issue involving Mountain Recreation, please see Sheryl Staten, General Manager of the Eagle Ice Rink.
If it is an issue concerning the Skating Club of Vail, please bring it to the attention of the club board.
In an effort to help resolve your conflict, the Board of Directors requests that you complete the “Conflict Resolution Form” using as much detail as possible. This form can be obtained from any board member and is to be used in the event a conflict remains unsolved even after a good faith effort has been made to manage the conflict using the conflict management behaviors as described in the Conflict Management and Conflict Resolution Guide (available at www.USFSA.org).
Please see any SCV board member for a Conflict Resolution Form is one is needed.